Failed to Retrieve Flash Data

If read of a vehicle is failing with "Failed to Retrieve Flash Data" check the following:
1. Sufficient internet connection is available when performing the read
2. Date & Time settings are correct for the PC. These can be accessed in your Windows settings under "Time & Language"

If the read continues to fail, an infolog and debug file will need to be submitted in a support request for further review

How to generate a VCM Suite Infolog
https://support.hptuners.com/support/solutions/articles/153000064334-how-to-generate-a-vcm-suite-infolog

Locating a Debug.dat file
https://support.hptuners.com/support/solutions/articles/153000064308-locating-a-debug-dat-and-license-dat-file