Troubleshooting
TROUBLESHOOTING
CONNECTING
■ | No vehicle power detected https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/no_vehicle_power_detected.htm |
■ | Unable to Locate VCM https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/unable_to_locate_vcm.htm |
■ | Trouble with USB to Serial Adapter https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/usb_to_serial_adapters.htm |
VCM EDITOR
■ | Definition failed to load. You will be unable to edit this file https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/definition_failed%20to%20load.htm |
■ | Unable to Open File. File Failed Validation Check https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/unable%20to%20open%20file_validation.htm |
VEHICLE READ WARNINGS
■ | The data you just read isn't from your vehicle https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/data_read_isnt_your_vehicle.htm |
■ | The software in your control module is outdated and can not be used https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/software_in_control_module_outdated.htm |
PROGRAMMING
■ | Unlicensed Vehicle https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/unlicensed_vehicle.htm |
■ | VCM Read Failed https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/vcm_read_failed.htm |
■ | Flash checksum validation failed https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/flash_checksum_failed.htm |
■ | VCM Write Failed https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/vcm_write_failed.htm |
■ | File OS ID does not match VCM OS ID https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/file_and_vcm_os_ID_dont_%20match.htm |
■ | File hardware does not match VCM hardware https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/file_and_vcm_hardware_do_not_match.htm |
■ | Security Codes Denied https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/security_codes_denied.htm |
■ | Request High Speed Mode (All Nodes) Timed Out https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/request_high_speed_timed_out.htm |
■ | x7F Negative Response Code https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/x7F_negative_response_code.htm |
■ | x11- Controller Unlocker "Service not Supported" (FORD ONLY) https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/x11_controller_unlocker_unsupported_ford.htm |
■ | Boot Loader Error https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/boot_loader_error.htm |
■ | Controller Unlocker Web Exception, Name Resolution Failure https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/controller_unlocker_web_exception.htm |
■ | Data Integrity Check Failed https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/data_integrity_check_failed.htm |
■ | Error Message: Detect Protocol Failed https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/error_detect_protocol_failed.htm |
GENERAL
■ | Drivers Did Not Install Properly https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/drivers_didnt_install.htm |
■ | Favorites Window Freezes https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/favorites_win_freeeze.htm |
■ | Web Exception, Not Success https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/web_exception_not_success.htm |
MPVI/MPVI PRO
■ | Connecting a Battery to Your MPVI Pro Interface for Troubleshooting https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/connecting_a_battery_to_your_mpvi_pro.htm |
■ | MPVI Plugged into OBD-II port, but not a PC and Power Light does not illuminate https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/mpvi_plugged_into_OBD_not_PC.htm |
■ | MPVI Plugged into PC's usb port, but not vehicle's OBD-II port and Power Light does not illuminate https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/mpvi_plugged_into_PC_not_OBD.htm |
■ | MPVI Plugged into PC usb port or OBD-II Port and Both Power & Error Lights illuminate https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/mpvi_power+error_lights.htm |
■ | Invalid Application Key When Using Correct And Most Recent Key https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/invalid_app_key_when_using_correct_key.htm |
■ | Commit Failed https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/commit_failed.htm |
■ | Invalid Cable ID https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/invalid_cable_id.htm |
MPVI2/2+
■ | MPVI2 Resync Failed: 401 Unauthorized https://www.hptuners.com/help/VCM-Editor/Content/troubleshooting/mpvi2_resync_fail_401.htm |
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